You may have been overpaying on your water bill for years.
We can check, and you only pay us if we get it back. A no-win, no-fee audit for UK businesses. Most checks take three minutes and pay back six years of overcharges.
How it works
Four steps. Three minutes to start.
Send us your bills
Drop a recent water invoice in. PDF, photo, screenshot, whatever you have.
We audit them
We check six years of charges line by line against what your supplier should have billed.
We submit the claim
If there's money owed, we handle the supplier paperwork. You sign one form.
You get a refund
Refunds typically land in 60–90 days. We take 30% of what's recovered. Nothing otherwise.
What we look for
Three things suppliers get wrong, again and again.
No one's checking the back of these bills. We are.
Surface water drainage
Charged on the roof and hard-standing area of your site. If that water drains to soakaways, fields, ponds, or any non-sewer route, the charge doesn't apply. We pull aerial imagery, drainage drawings, and on-site checks if needed.
Estimated meter reads
Suppliers default to estimates when they can't get a read. Estimates compound, sometimes for years, and almost always overstate usage. We rebase the full six-year window against actual reads.
Trade effluent classification
Trade effluent tiers band by chemical oxygen demand, biological oxygen demand, and total volume. Kitchens, laundries, and light industrial often sit one tier too high. Independent COD/BOD testing typically pays for itself when reclassification follows.
VAT and standing charges
Disconnected meters that still attract standing charges. VAT applied to qualifying activities (education, charities, partial business use) where it shouldn't be. Quietly cumulative: small per-quarter, large over six years.
Who we help
Sites with grounds, kitchens, or kit on the meter.
Golf clubs & sports grounds
Fairways and pitches that drain to soakaways. Clubhouse kitchens on commercial tariffs.
Garden centres & nurseries
Heavy irrigation, glasshouses, plant-yard runoff that never reaches the sewer.
Hotels & hospitality
Multi-meter sites, laundry trade effluent, function-room standing charges.
Schools & multi-academy trusts
Sites pooled under one bill payer. Sports fields, kitchens, and disused buildings still on the meter.
Farms & rural estates
Livestock, irrigation, mixed-use. Bills rarely match actual draw-off.
Manufacturing & industrial
Trade effluent tiers, mains/process splits, and meters left on after kit retirement.
What people say
“Felt more like a chat than a sales call.”
I assumed our water bills were fine because no one had flagged them. Turned out we'd been paying surface water drainage on a site that drains to a field. Six years of it. The process was straightforward.
Honestly, I expected to be sold something. They asked for one bill, came back two weeks later with a number, and we got it back. Took me 20 minutes total.
We'd been on the same tariff for nine years. They re-read it in an afternoon and found three things the supplier had wrong. Refund landed before Christmas.
Common questions
The honest answers, up front.
If you're cautious about brokers, fair enough. Here's what people usually ask.
All FAQsIs this a scam?+
No. Suppliers genuinely do overcharge. It's a regulated reality, and Ofwat allows reclaims up to six years. We're a UK-registered consultancy operating no win, no fee. Happy to send our Companies House entry if useful.
Will my supplier penalise us?+
No. The right to reclaim is enshrined in regulation. Suppliers can't switch you off, raise your tariff, or otherwise retaliate for a successful claim. We've never seen it happen.
How long until we get a refund?+
60–90 days from claim submission is typical. The audit itself takes us 2–3 weeks once we have your authorisation.
Worth three minutes to find out.
No commitment. We'll tell you straight whether there's anything worth claiming.